Privacy Policy

Applies to the inWaste web platform (app.inwaste.one) and the inWaste Driver Android app (in.inwaste.driver). Last updated: 27 October 2026.

Who we are

inWaste Technologies Private Limited ("inWaste", "we") provides software that helps districts, blocks and villages manage door-to-door waste collection. Contact: development.inwaste@gmail.com.

What we collect

• Account details: your name, phone number, username, role (for example driver or village supervisor) and the district, block or village you work in. Passwords are stored only in hashed form.
• Work records: the routes and collection points assigned to you, when you start and complete a route, and the pay calculated for your working days.
• Location (driver app): if your vehicle has no GPS device of its own, the app records your phone's location only while a route is running, including when the app is in the background or the screen is off. Each point holds latitude, longitude, time, speed and accuracy. The phone shows a notification while this is happening. Location is not collected when no route is started. If your vehicle has its own GPS device, the app does not collect your phone's location.
• Collection-point contacts: for some districts, the name, phone number and animal count of dairies or other places we collect from, entered by the district administrator.
• Sign-in activity: the time of each sign-in, used for security.

Why we use it

To show collection progress on a map, record which villages were visited, calculate driver pay, prepare reports for the district administration, and keep the service secure. We do not sell personal data and do not use it for advertising.

Who can see it

Your data is visible to the administrators and officers of your own district who use the platform (for example the District Admin, and view-only officers such as the CDO, DC, DPRO or block officers), and to inWaste staff who operate the platform. Different districts cannot see each other's data. Data is stored on servers in India (AWS Mumbai) and transmitted over HTTPS. We share data with others only where the law requires it.

How long we keep it

Work and location records are kept while the district's service is active so that reports and pay can be checked. When a district stops using the platform, or when you ask, we delete or anonymise the data as set out below.

Your choices and rights

You can ask us to show, correct or delete the personal data we hold about you, or to delete your account, by writing to development.inwaste@gmail.com from your registered phone or email and stating your username. We will reply within 30 days. Records that a district needs for payment or audit may be kept in anonymised form. You can switch off location at any time in your phone settings, but the route cannot then be recorded on a phone-tracked vehicle.

Children

The platform is for working adults. It is not meant for anyone under 18.

Changes

If we change this policy we will update the date above. Questions: development.inwaste@gmail.com.